Digital Services Policy

Jerry Mart provides digital services and subscriptions that are delivered electronically.

Due to the nature of digital products and services, once a service has been activated, delivered, or access details have been provided, it may not be eligible for a refund.

Customers are encouraged to review service details and confirm their requirements before placing an order.

Refund Eligibility

A refund request may be considered in the following situations:Each refund request will be reviewed individually..

• The requested service was not successfully provided due to an issue from Jerry Mart's side
• The service cannot be delivered after payment confirmation
• A technical issue prevents activation and cannot be resolved within a reasonable time

Non-Refundable Cases

Refunds may not be provided in cases including:

• Customer changes their mind after service activation
• Incorrect information provided by the customer
• Customer does not use the service after delivery
• Issues caused by customer misuse or violation of service terms
• Changes, restrictions, or interruptions caused by third-party service providers

Refund Request Process

 To request a refund, customers must contact Jerry Mart through WhatsApp or available support channels.

Customers should provide:

• Name
• Order/service details
• Date of purchase
• Reason for refund request
• Any relevant information regarding the issue

We will review the request and respond accordingly.

Processing Time

Approved refunds will be processed through the available payment method used during the transaction.
Processing time may vary depending on the payment provider or financial institution.

Service Issues

If a customer experiences any issue with a service, we encourage them to contact our support team first.
Jerry Mart will make reasonable efforts to resolve service-related problems before considering a refund.

Third-Party Services

Some digital services may depend on third-party platforms.

Jerry Mart is not responsible for changes, suspension, downtime, or policy updates made by third-party providers.

Policy Updates

Jerry Mart reserves the right to update this Refund Policy at any time.
Any changes will be posted on this page with the updated effective date.

Contact Us

For refund-related questions, please contact us:

Website: www.jerrymart.store
Business Name: Jerry Mart
WhatsApp Support: +923198045571
Email: storebyjerry@gmail.com
Thank you for choosing Jerry Mart